Understanding the $20 Charge: A Guide to Our Pricing Structure
PropertyRecs' pricing structure includes a single report for $1.00 (one per customer), a 60-report plan billed at $20 per month for three…
If you wish to close your account or request a refund, our support team is available to assist you 24/7. We understand that circumstances change, and we strive to make the cancellation and refund process as seamless as possible. You can contact us through any of the following methods:
- Live Chat: Available on PropertyRecs.com, allowing you to connect with a representative instantly for real-time assistance.
- Phone: Call us at 1-866-242-0544 to speak directly with a customer support representative who can guide you through the process and address any concerns.
- Email: Reach us at support@propertyrecs.com to submit your cancellation or refund request. Our team prioritizes email inquiries and responds promptly.
If you are considering canceling due to a service issue, we encourage you to reach out so we can explore possible solutions that may better meet your needs.
Need Assistance?
We value the accuracy and reliability of our reports. If you have a complaint about our service or notice an issue, please reach out to our customer service team at any time via:
- Live Chat: Available on Propertyrecs.com, providing instant access to support.
- Phone: Call 1-866-242-0544 to report concerns directly to a support representative.
- Email: Send your complaint or report an inaccuracy to support@propertyrecs.com, and our team will promptly investigate the matter.
Since our report data is sourced from third-party providers, we are unable to modify the information directly. However, if you believe your data should be removed for privacy or accuracy reasons, you may request its removal by visiting our Remove My Info page. Our team is committed to reviewing and processing these requests efficiently.
Refunds and Resolution Timeframe
We stand behind the quality of our service and aim for complete customer satisfaction. If you experience any dissatisfaction, you may request a refund at any time through Live Chat, phone, or email. Our team handles refund requests with urgency to ensure a smooth resolution.
- Response Time: We strive to reply to all email inquiries within 2-3 hours to address concerns as quickly as possible.
- 24/7 Support: Our dedicated customer support team is available around the clock to assist with refund processing, answer questions, and resolve issues.
- Resolution Commitment: We aim to resolve refund requests promptly, typically within a few business days, ensuring minimal disruption to your experience.
If you require further assistance or have any concerns regarding our policies, please do not hesitate to reach out. We are here to help and ensure that your experience with our service meets your expectations.
